Your Privacy Policy Information

Last updated: 22 September 2026

This Privacy Policy explains how AV Integration Ltd, trading as STRATA, collects, uses, stores and protects personal information when you visit the STRATA website, contact us or enquire about our services.

AV Integration Ltd is the data controller responsible for the personal information described in this policy.

Our Details

Company: AV Integration Ltd
Trading name: STRATA
Company number: 08701907
Registered in: England and Wales
Registered office: Unit A, Ver House, 55 London Road, Markyate, Hertfordshire, AL3 8JP
Email: info@stratadc.co.uk

Information We Collect

We may collect personal information when you contact us, submit an enquiry through our website or communicate with us regarding a potential or existing project.

This may include:

Your name
Company or organisation
Email address
Telephone number
Project or site location
Details contained within your enquiry or message
Correspondence between you and STRATA
Technical information relating to your use of our website, where applicable

Please avoid providing sensitive personal information through our website contact form unless it is necessary for your enquiry.

How We Use Your Information

We may use your personal information to:

Respond to enquiries and requests for information
Discuss potential projects and services
Assess project requirements
Prepare proposals, quotations and feasibility work
Communicate with prospective and existing clients
Deliver and manage contracted services
Maintain appropriate project and business records
Administer, maintain and secure our website and systems
Meet our legal, regulatory, accounting and contractual obligations

We will not use personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Contract: Processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests: Processing is necessary for our legitimate business interests, including responding to business enquiries, developing potential projects, maintaining business relationships and operating and securing our website and systems, provided those interests do not override your rights and interests.

Legal obligation: Processing is necessary for us to comply with applicable legal, regulatory, tax or accounting requirements.

Consent: Where we specifically rely upon your consent, you may withdraw that consent at any time.

Sharing Your Information

We do not sell your personal information.

Where reasonably necessary, information may be shared with organisations that assist us in operating our business or delivering services, including:

IT, email, hosting and website service providers
Professional advisers
Specialist engineers and consultants
Contractors and subcontractors
Manufacturers and suppliers
Professional, regulatory or legal authorities where required by law

We only share information where there is an appropriate reason for doing so and seek to ensure that appropriate confidentiality and data-protection arrangements are in place.

International Data Transfers

Some technology or service providers used by our business may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards required by applicable UK data-protection law are in place.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, contractual, accounting and regulatory requirements.

A general website enquiry that does not develop into a project will not normally need to be retained for the same period as information forming part of a contractual or completed project.

Project, contractual, financial and associated correspondence may be retained for longer where necessary for legitimate business or legal purposes.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

Access to personal information is limited to those who reasonably require it for legitimate business purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to enable website functionality and improve the operation of the site.

Some cookies may be essential for the website to function. Other technologies, such as analytics or marketing cookies, may require your permission before they are used.

Where required, visitors will be provided with appropriate information and controls regarding non-essential cookies.

Further information may be provided through our website's cookie settings or Cookie Policy.

Your Data Protection Rights

Depending upon the circumstances, UK data-protection law may give you rights including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing
Object to certain processing
Request transfer of your information where applicable
Withdraw consent where processing is based upon consent

These rights are subject to certain legal conditions and exemptions.

To exercise your rights or ask a question about how we process your information, contact:

info@stratadc.co.uk

Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data-protection regulator.

Information Commissioner's Office

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy information provided by any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology or legal obligations.

The latest version will be published on this website with the date of the most recent update shown at the top of this page.

For privacy or data-protection enquiries:

STRATA – Data Centre Engineering
AV Integration Ltd
Unit A, Ver House
55 London Road
Markyate
Hertfordshire
AL3 8JP

Email: info@stratadc.co.uk
Company number: 08701907